Privacy Policy

This is a starting template and should be reviewed with legal counsel before you rely on it. Replace the bracketed guidance with your finalized terms.

Overview

Pixeltel, Inc. ("Pixeltel," "we," "us") provides compliance-monitoring software for residential communities. This policy explains what information we collect through our website and services, how we use it, and the choices you have.

Information we collect

• Contact details you provide — when you request a demo or pilot, we collect your name, work email, community/property name, role, and any message you send.
• Usage data — standard web analytics such as pages visited and device or browser information.
• Operational footage & detections — for customers, video and incident data processed from existing cameras, handled under a separate customer agreement and data-processing terms.

How we use information

• To respond to demo and pilot requests and communicate with you.
• To provide, maintain, and improve the Pixeltel service.
• To meet legal, security, and compliance obligations.

Sharing

We do not sell your personal information. We share it only with service providers who help us operate (for example, email and hosting providers) and when required by law.

Data retention & security

We retain information for as long as needed to provide the service and meet legal obligations, and we use reasonable technical and organizational measures to protect it.

Your choices

You may request access to, correction of, or deletion of your personal information by emailing sales@pixeltel.ai.

Contact

Questions about this policy? Email sales@pixeltel.ai.